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Patient's Corner

COMPLAINTS AGAINST DOCTORS:  

The Health Professions Council of South Africa (HPCSA) investigates complaints against medical practitioners on behalf of the public.    
Complaints must be lodged in writing to:
The Registrar
Health Professions Council of SA
PO Box 205
PRETORIA
0001 
Web:  www.hpcsa.co.za.

COMPLAINTS AGAINST A MEDICAL SCHEME: 

The Council for Medical Schemes (CMS) investigates medical schemes on behalf of medical scheme members.   
You can contact them on (012) 431 0500.  
Ask for Complaints.  
You may also lay a complaint on their website:  www. medicalschemes.com 
or e-mail to:  
 complaints@medicalschemes.com  

COMPLAINTS AGAINST A PRIVATE HOSPITAL: 

Contact the hospital manager or lodge a complaint with the Hospital Association of South Africa (HASA) on (011) 478 0410.

COMPLAINTS AGAINST A PROVINCIAL HOSPITAL:  

Complaints against a provincial hospital should be taken up with the hospital manager of that hospital. 

COMPLAINTS AGAINST A DENTIST:  

Contact the South African Dental Association (SADA) on (011) 484 5288. 

COMPLAINTS AGAINST NURSING PROFESSIONALS:  

Complaints against nursing professionals can be lodged with the South African Nursing Council on (012) 420 1000.