South African Medical Association
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Complaints

COMPLAINTS AGAINST DOCTORS:

The Health Professions Council of South Africa (HPCSA) investigates complaints against medical practitioners on behalf of the public.
Complaints must be lodged in writing to:
The Registrar
Health Professions Council of SA
PO Box 205
PRETORIA
0001
Web: www.hpcsa.co.za.


COMPLAINTS AGAINST DOCTORS:

The Council for Medical Schemes (CMS) investigates medical schemes on behalf of medical scheme members.
You can contact them on (012) 431 0500.
Ask for Complaints.
You may also lay a complaint on their website: www. medicalschemes.com
or e-mail to: complaints@medicalschemes.com


COMPLAINTS AGAINST A PRIVATE HOSPITAL:

Contact the hospital manager or lodge a complaint with the Hospital Association of South Africa (HASA) on (011) 478 0410.


COMPLAINTS AGAINST A DENTIST:

Contact the South African Dental Association (SADA) on (011) 484 5288.


COMPLAINTS AGAINST NURSING PROFESSIONALS:

Complaints against nursing professionals can be lodged with the South African Nursing Council on (012) 420 1000.